Benefits Coordinator, Administration/Human Resources, Hughes Main Library

Greenville, SC 29601

Greenville County Library System

Greenville, SC 29601

Date Available

Fri Jun 17 2022 23:00:00 GMT+0000 (Coordinated Universal Time)

Application Due

Mon Jul 11 2022 23:00:00 GMT+0000 (Coordinated Universal Time)

Full-Time

Salary Position

$41,827 per year, plus benefits

How to Apply

Visit the Job Openings page on our website at www.greenvillelibrary.org to submit an online employment application and/or for additional information about our application process. Inquiries may be directed to
Cindy Quinn at (864) 527-9232 or cquinn@greenvillelibrary.org.

GCLS is an Equal Opportunity Employer. GCLS participates in E-Verify.

Position Description

GREENVILLE COUNTY (SC) LIBRARY SYSTEM
JOB ANNOUNCEMENT, NO. 2022-089
Posting Date: Friday, June 17, 2022 Application Deadline: Monday, July 11, 2022
Position: Benefits Coordinator, Administration/Human Resources, Hughes Main Library Pay: $41,827 per year, plus benefits,
Status: Regular Full-time, Exempt Available: August 2022
Location: Hughes Main Library, 25 Heritage Green Place, Greenville, South Carolina
Schedule: Monday – Friday, 8:30a-5:00p or 9:00a-5:30p

FUNCTION
Under the supervision of the HR Manager, the person in this position:
• Performs a variety of HR activities related to benefits coordination.
• Maintains compliance with state and federal laws, County Personnel Handbook, and approved Library System policies.
• Embodies the Library System’s code of service by creating an atmosphere where customers and employees feel invited, informed, impressed, and inspired.
• Greets customers and employees with a welcoming smile, and enthusiastically provides knowledgeable and meaningful assistance.
• Performs work in accord with the Library System’s vision and mission, using a high level of independent judgment and initiative within the framework of established policies.

REQUIRED KNOWLEDGE, SKILLS/ABILITIES & CHARACTERISTICS
(Testing of computer skills may be part of the interview process for this position.)
Knowledge:
• Knowledge of HR practices and principles, and of Federal and State laws pertaining to employment and benefits.
• Thorough knowledge of the Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Portability & Accountability Act (HIPAA), and Family & Medical Leave ACT (FMLA).

Abilities/Skills:
• Intermediate user of word processing, spreadsheet programs, and various Internet browsers and email.
• Ability to develop and maintain positive working relationships at all levels inside and outside the Library.
• Ability to follow established policies, procedures, and instructions received from supervisor.
• Ability to communicate concepts, general information, and task-oriented information in oral, written, and electronic forms.
• Ability to provide interpretation to employees regarding benefits and insurance plans.
• Ability to maintain workflow of multiple tasks simultaneously and to meet required deadlines.
• Ability to maintain a high degree of confidentiality and to use good judgment and discretion in carrying out duties and responsibilities.
• Ability to maintain a high degree of accuracy in computations, records maintenance, and communications.
• Ability to resolve conflict, solve difficult problems, and act with tact and diplomacy.
• Ability to coordinate and conduct effective information sessions for employees.
• Ability to learn moderately complex computer software programs.

Characteristics:
• Exhibits self-motivation and exceptional time management capabilities.
• Remains calm under pressure and is responsive, not reactive.
• Excellent communicator who is also a good listener.
• Ethical, approachable, trustworthy, and apolitical.
• Values technology as a tool, staying on top of technology trends.
• Receptive to feedback, willing to learn, and embraces continuous improvement.
• Arrives on time, works hours as scheduled and maintains a good attendance record.

ADDITIONAL REQUIREMENTS
• Use of personal vehicle with mileage reimbursement.
• Must possess and maintain a valid S.C. driver’s license and keep automobile insurance on personal vehicle current.
• Occasional evening and weekend work.

MINIMUM TRAINING & EXPERIENCE
Required:
• Two years of college-level work (preferably in HR or Business Administration) from an accredited college or university or current HR Certification through SHRM.
• Three years of experience in HR, benefits administration, or closely related field.
• Recent experience at the intermediate level with Microsoft Word and Excel, and experience using various Internet browsers and email.
• Other combinations of experience, education, and training that meet the minimum requirements may be considered.

Preferred Education:
• Bachelor’s degree in HR or Business Administration.

PHYSICAL REQUIREMENT
Must have the ability to:
• concentrate for long periods of time
• utilize a standard telephone system
• speak distinctly when communicating with others on the telephone and in person
• see and interpret all job-related materials
• operate library equipment as assigned
• occasionally lift, carry and/or move up to 25 pounds
• sit for long periods of time
• stand for brief periods of time
• walk, bend, and stoop
• reach, grasp, and use hands to touch, handle, or feel

EXAMPLES OF WORK PERFORMED
These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. Essential job functions designated with (E).
• Provides assistance to employees regarding benefits including, but not limited to: health, dental, vision, life, and long-term disability insurance, flexible spending accounts, deferred compensation, workers’ compensation, educational assistance programs, retirement, and leaves of absence. (E)
• Conducts benefits orientation with new full-time employees. (E)
• Coordinates annual Open Enrollment for insurance. (E)
• Assists employees with insurance enrollment and life events, and verifies dependent documentation. (E)
• Forwards payroll deduction information to the Payroll Administrator. (E)
• Ensures up-to-date benefits information is posted on StaffWeb and changes and updates are shared with employees, covered retirees, and COBRA participants in a timely manner. (E)
• Researches and resolves insurance problems. (E)
• Maintains monthly insurance spreadsheets, reconciles coverages, and prepares billing invoices for Accounting. (E)
• Coordinates and conducts various information sessions related to benefits. (E)
• Maintains confidential documents and information in a secured office environment. (E)
• Manages the Library System’s Educational Reimbursement program and budget. (E)
• Coordinates the annual Greenville Library Staff Education Fund scholarship application process for the Library System. (E)
• Administers separation procedures, including exit interviews, return of Library System property, COBRA, and retirement applications. (E)
• Visits branch locations according to a predetermined schedule. (E)
• Develops and maintains effective working relationships with the County’s Benefits Coordinator and insurance carrier representatives. (E)
• Creates and maintains various reports and databases. (E)
• Types, collates, copies, and distributes letters and various correspondences. (E)
• Performs general filing duties. Sorts and files materials alphabetically, numerically, and by other predetermined categories. (E)
• Keeps files accurate and up-to-date and maintains a clean, safe, and orderly office. (E)
• Assists with various projects related to HR requested by supervisor. (E)
• Attends meetings, training programs, workshops, and conferences as requested by supervisor. (E)
• Ensures safe work methods are followed to prevent injury. (E)
• Works a schedule that meets the needs of the unit. (E)
• Performs related duties and responsibilities as assigned.

Skills and Requirements

Required:
• Two years of college-level work (preferably in HR or Business Administration) from an accredited college or university or current HR Certification through SHRM.
• Three years of experience in HR, benefits administration, or closely related field.
• Recent experience at the intermediate level with Microsoft Word and Excel, and experience using various Internet browsers and email.
• Other combinations of experience, education, and training that meet the minimum requirements may be considered.

Preferred Education:
• Bachelor’s degree in HR or Business Administration.