• Bilingual Customer Service Representative

    Greenville

    Godshall Recruiting

    Greenville

    Date Available

    Wed Oct 21 2020 23:00:00 GMT+0000 (Coordinated Universal Time)

    Application Due

    Sun Nov 22 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

    Full-Time

    Salary Position

    31,200.00

    How to Apply

    Please send your resume to sara@godshall.com

    Position Description

    Why you will love this job:

    Great role with a well-respected company and fun culture! Free parking, onsite fitness center and health clinic! Casual work environment that offers a great work life balance! Seeking Bilingual (Spanish & English) Reps! 4 Day work week offered. Potential to work from home after 6 month review. Become BONUS eligible after 1st full month of independently working.

    Salary: $31,200.00 plus bonus opportunities

    What your future day will look like:

    Use investigation skills to evaluate conversations and documents to determine best procedures to assist customers' inquiries
    Apply proper solutions to accounts when needed
    Negotiate and process payments
    Utilize cognitive and analytical skills to get to appropriate resolutions
    Communicate effectively through email and telephone communication

    Skills and Requirements

    To be a champion in this role, you will need:

    2+ years of experience working in a customer contact center
    Ability to effectively manage escalated calls
    High level attention to detail
    Prove work history of reliability
    Strong integrity and work ethic
    Proficiency in MS Office and ability to learn new technology with ease.
    Bilingual in Spanish and English, both written and verbal

P.O. Box 17934

Greenville, SC 29606

864-250-8968

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