IT Technician II
SC Governor's School for the Arts & Humanities
Thu Oct 27 2022 23:00:00 GMT+0000 (Coordinated Universal Time)
Mon Nov 28 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
$35,360 - $50,394
How to Apply
Interested persons must complete a State Employment Application at www.careers.sc.gov. Applications will not be accepted after the closing date. Faxed applications will not be accepted.
To support the information technology environment at the South Carolina Governor's School for the Arts and Humanities. Supports an enterprise network consisting of 300 or more workstations and 400+ users, utilizing Windows Server 2016, Windows 10, macOS, and Linux operating systems to provide information resources to members of the SCGSAH community. Installs, configures, and maintains computers, printers, copiers, wireless access points, mobile devices, network cabling, smart televisions and other related equipment, using systems understanding and hardware/software tools. Seeking candidates experienced working with G-Suite for Education, Jamf, Apple School Manager, Kace System Management and System Deployment, Aruba (Instant, ClearPass, Airwave, OS-CX), Palo Alto, Cisco Umbrella, VMware, Azure, PaperCut, Adobe CC License Management and Microsoft Volume Licensing. Troubleshoots networks, systems, and applications using various hardware, software, and skills to identify and correct malfunctions and other operational difficulties to ensure reliability of network services. Recommends purchases of computers, network hardware, peripheral equipment, and software using technical knowledge. Provides support services to administration and faculty regarding use of computers and networks to satisfy mission goals. Maintains an inventory of hardware and software for school using knowledge of what constitutes information technology assets in order to catalog resources and assist in determining future needs. Maintains a broad knowledge of state-of-the art technology, equipment, and/or systems by researching databases, knowledge bases, training materials, and meeting regularly with other information technology personnel to maximize use of networks and computing systems. Performs other related duties as assigned.
Skills and Requirements
MINIMUM TRAINING AND EXPERIENCE QUALIFICATIONS: A high school diploma and experience in information technology, electronics technology systems, or other related areas. An associate’s degree or bachelor’s degree in a related field may be substituted for required experience.
KNOWLEDGE, SKILLS, AND ABILITES: Knowledge of network services and data communications. Knowledge of methods of network design and equipment configuration requirements. Knowledge of computer systems analysis, design, testing, debugging, and maintenance techniques. Ability to establish effective working relationships with vendors, management, staff and users. Must be able to hear, speak audibly, walk, and lift up to 50 lbs. Must possess a valid driver's license. Must be able to work variable hours and shifts, if needed and the job may require on-call duties.